reCAPTCHA is a service that has been introduced to protect Call Before You Dig from spam and abuse - with the ever-increasing cyber threats we have been forced to increase our defenses to be sure that we can continue to offer our service free of charge to all web users.
How does reCAPTCHA work?
reCAPTCHA uses an advanced risk analysis engine and adaptive CAPTCHAs to keep automated software from engaging in abusive activities. It does this while letting valid users pass through with ease. The reCAPTCHA feature is applicable to all users of CBYD irrespective of enquiry volumes submitted or frequency of use. As it forms an integral part of the application’s security it cannot be turned off.
Where will I notice reCAPTCHA?
When registering with Call Before You Dig, updating your Account details or submitting your enquiries, you will notice the reCAPTCHA tool at the bottom near the Sign Up, Submit or Update buttons. It will appear similar to the pictures below:
or 
How do I use reCAPTCHA?
Click the "I'm not a robot" box. If you have used reCAPTCHA on our website before, sometimes ticking this box will be all you have to do. Otherwise, reCAPTCHA will pop up asking you to select some pictures:
There will be instructions, for example:
Click on the squares as per the instructions, then click the button in the bottom right. You may need to also do a second round of pictures:
If you do not select the correct pictures, reCAPTCHA will ask you to try again. Follow the instructions, then click Verify:
Once reCAPTCHA is satisfied, the checkbox will show a green tick:
You can now click the Sign Up, Submit or Update buttons on our website.
Should you have any questions or concerns about reCAPTCHA, you can contact a member of our team by calling 811 or 1-800-922-4455.
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