I have a general question about the CBYD process

Who must notify CBYD?

Anyone using power or mechanized equipment who disturbs the earth on or below the surface must call the clearinghouse for a location request.

If I am hand digging, am I required to notify CBYD?

No, however, it makes good sense. Utility lines and cables can be easily broken or damaged with a spade, shovel, fence post digger or pick.

If I hire someone to excavate, do I have to notify CBYD?

The excavator actually doing the digging is responsible for calling CBYD and obtaining a location request.

How long does it take?

The utilities respond to your ticket based off of the start date you select.  There is a minimum requirement of 2-full working days' notice (not counting the day of the call, weekends or holidays).

How many days is my location request good for?

Thirty (30) days from the day notice is provided (not the start date of the excavation). The ticket expiration date can also be found on the confirmation sheet emailed to you. Remember to allow two full working days for renewed tickets. Renew the ticket before the expiration to not lose any work days.